Rummler Brache
and Capabilities
Training > ePIP Process Analysis and Design
Introduction:
This program prepares participants to lead process improvement projects (PIPs) using the world-class Rummler-Brache methodology and tools. Our proven approach for applying this powerful methodology is provided in an electronic format as part of the course materials. Workshop graduates can immediately begin to apply the methodology, tools, and techniques to improve performance in their business organizations.
Program Format:
Participants work in small teams to apply the methodology and tools in a closely monitored, case-driven environment. They practice and receive feedback on the skills/techniques needed to lead a project team from project start-up through redesign of the new, improved process.
Length of Program: 3 days
Agenda:
- Introduction and tool overview
- Setting up a process improvement project (resources, roles, responsibilities)
- Analyzing current state/existing processes and identifying points of pain
- Establishing performance and design specifications for future state designs
- Developing cross-functional processes and maps that visualize the future state
- Creating the high-level strategy, resource plans, presentations, and business case to support the management/organizational approval for moving toward implementation
Who Should Attend:
Design team members who will be responsible for leading process improvement consulting projects.
Prerequisite:
FOCUS: Tools for Process Improvement & Management.
Topics Addressed:
- Project definition: how to scope, resource, and facilitate a successful process improvement project
- Current state "IS" process analysis and problem diagnosis
- Future state "SHOULD" process performance requirements and design specifications
- Metrics development to monitor process performance
- Role and responsibility assignment for consistent process execution
- Recommendations and business case for redesigned process
- Communication and change management tools, techniques and, approaches for successful process improvement project management and organizational buy-in
