Rummler Brache
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Consulting > Implement New Technology
Implementing a New System or Technology Platform
It is very common to find project managers asking business process owners for business requirements after a new technology platform or application has already been selected. In the ideal situation, business requirements are first fully understood and documented, and then those requirements determine which technology platform is the best fit.
Often, the software application is predetermined or limited because it has to be integrated into an existing Enterprise Resource Planning (ERP) platform. In those cases, the Rummler-Brache methodology provides a world-class toolkit for rapidly collecting, documenting, and validating business requirements to improve the success rate and speed of the technology implementation.
One large energy company required that the Rummler-Brache methodology be used prior to senior management approval of funds for the software application. The resulting documentation of the current and future state of the processes ensured that the business requirements were understood and agreed upon in advance of the purchase decision.
As an example of a project to align business processes with a preselected technology, we offer the brief case study presented below:
| Company: | Oceaneering International, Inc.—SubSea Products Division |
| Problem: | Significant challenges to align the business processes with a new system. A new ERP system was implemented to improve the order execution process (engineering, procurement, and manufacturing) for the Multiflex, Intervention Engineering, and Rotator Business Units. |
| Situation: | Five manufacturing facilities in the United States, Brazil, Scotland, and Norway each utilizing their own independent operating procedures |
| Solution: | Rummler-Brache selected by senior management to re-engineer the order execution process and standardize the procedures across five manufacturing facilities in four separate countries. |
| Commentary: |
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| This client was so satisfied with RBG's process improvement competence that they have incorporated the RBG FOCUS and Metrics training into their core and required curriculum broadly across their organization. RBG now provides onsite classes at the global facilities mentioned in this case. | |
