The Process Improvement Certification Workshop, co-developed by Geary Rummler, shows managers how to redesign cross-functional processes so employees can achieve stronger results with less effort. This makes success less dependent on a few overachievers, who, by the way, are more likely to stick around when senseless barriers are removed from their work.

Geary Rummler

Geary Rummler

Geary A. Rummler is the co-founder of The Rummler-Brache Group (RBG) and co-author of Improving Performance: How to Manage the White Space on the Organization Chart.  He helped developed the world-class performance improvement methodology taught in the Process Improvement Certification Workshop. His step-by-step, task-by-task guidance on how to map, analyze, and improve processes is provided to our training attendees via Rummler-Brache's ePIP cloud software (see free steps and tools).

Geary served as national president of the National Society for Performance and Instruction, as a member of the research and strategic planning committees of the American Society of Training and Development, and as a member of the editorial board of Training magazine. He was the seventh inductee into the Human Resource Development Hall of Fame and he received the Distinguished Contribution Award for Workplace Learning and Performance from ASTD.

He received his B.A. degree, his M.B.A. degree, and his Ph.D. degree from the University of Michigan. Prior to founding RBG, Rummler served as president of the Kepner-Tregoe Strategy Group, co-founded Praxis Corporation, and was director of the University of Michigan’s Center for Programmed Learning for Business. He also authored the books, White Space Revisited, Serious Performance Consulting, and Rediscovering Value.

Geary was a pioneer in the application of instructional and performance technologies to organizations, and he brings this experience to the issue of organization effectiveness. His clients in the private sector have included the sales, service, and manufacturing functions of the aircraft, automobile, steel, food, rubber, office equipment, pharmaceutical, telecommunications, chemical, and petroleum industries, as well as the retail banking and airline industries.

He also worked with such federal agencies as the Internal Revenue Service, the Social Security Administration, the Office of Housing and Urban Development, the General Accounting Office, and the Department of Transportation. His research and consulting took him to Europe, Japan, Korea, Malaysia, China, and Mexico. Geary has passed away but part of his impactful legacy is the continued success of The Rummler-Brache Group.

Books by Geary Rummler: