What differentiates Rummler-Brache’s approach to process improvement?
Well, first, there’s the strength of the methodology itself. It’s unparalleled. Next, there’s ePIP, our digital tool set. Still another defining feature is our emphasis on knowledge transfer. Our Process Improvement Certification Workshop helps our clients become highly self-sufficient in applying our world-class approach.
Free Process Improvement Mapping Tools
DisconnectsA disconnect is defined as anything that negatively impacts the effectiveness or efficiency of a process. The two-page document describes when and how to identify disconnects and provides an example of a disconnect list. Download Tool
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Communication Best PracticesTwelve critical communication best practices to follow plus seven implementation mistakes to avoid. Download Tool
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Deliverables ChecklistChecklist of more than one hundred deliverables to ensure no key activity is overlooked. Includes activities for Phase 1: Project Definition, Phase 2: “IS” Analysis and “SHOULD” Design, and Phase 3: Managing Implementation and Change. Download Tool
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"SHOULD" Process Design ApproachThe two-page document describes the eight steps involved in designing a new, improved cross-functional process. Download Tool
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Process Performance IndexRummler-Brache’s Process Performance Index is a broad-gauged scan—a quick “organization physical”—that systematically appraises your process situation and identifies opportunities to achieve improved results. Complete Assessment Download Tool
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"COULD BE" Prioritization WorkheetThe two-page document describes when and how to use the "COULD BE” Prioritization Worksheet. The Worksheet guides the Steering Team in prioritizing the “COULD BE” Designs against Project Goals and other criteria. Download Tool
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RecommendationsRecommendations specify what must change to implement the new process successfully. The four-page document describes when and how to develop Recommendations, what’s required, and provides examples. Download Tool
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Process Relationship MapThe Process Relationship Map (PRM) is a picture of the input/output relationships between the major work processes in an organization. It displays the network of processes required to run the business. Plus, it identifies how other processes affect or are impacted by the specific process selected for improvement. The 4-page document explains how to build a Process Relationship Map and provides Map examples. Download Tool
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Function Relationship MapThe Function Relationship Map (FRM) depicts the functions (departments) in the organization and their input/output relationships. The purpose of this map is to help analyze, improve, and design the organization’s functional relationships. The six-page document describes when and how to build a General and Specific Function Relationship Map and provides examples of each. Download Tool
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Implementation Team SelectionCriteria for choosing steering team members, implementation project leaders, team leaders, and team members. Download Tool
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Measures ChainThe Measures Chain Worksheet is a tool for linking process and sub-process outputs and creating a measurement system that will meet an organization’s troubleshooting criteria. The two-page document explains how to create a measures chain and provides an example. Download Tool
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Human Performance System ChecklistThis checklist, along with the Human Performance System Model, should be used by the Design Team to help determine the Human Performance System (HPS) factors contributing to suboptimal performance for a given job category or group of performers. The two-page document describes when and how to use the checklist and provides an example. Download Tool
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Cross-Functional Process MapA Cross-Functional Process Map is a picture of the sequenced steps across functions that depict how inputs are converted to outputs. It shows the flow of inputs/outputs across a process and the functions in an organization. The three-page document describes when and how to build a cross-functional process map. Download Tool
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Critical Process ProfileThe Critical Process Profile provides information about where the process starts (Trigger) and ends (Outputs), and what other processes provide input or receive output from the process. The three-page document describes why the tool is useful, and when and how to use it. Download Tool
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