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Phase 1 - DEFINE (Project Definition)
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Sub-Process A - Project Launched
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- Step 1 - Background Information Gathered »
- Step 2 - Process Owner Established »
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Step 3 - DEFINE Interviews Planned and Conducted
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- Task 1 - Identify Interviewees
- Task 2 - Prepare Interview Questions
- Task 3 - Determine How and Where Interviews will be Conducted
- Task 4 - Schedule Interviews
- Task 5 - Prepare the Interviewees
- Task 6 - Conduct the Interviews
- Task 7 - Determine if Additional Interviews are Required and Conduct Them
- Task 8 - Summarize Interview Findings
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Sub-Process B - Project Defined
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- Step 4 - Project Goals Defined »
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Step 5 - Project Scope Defined and Validated
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- Task 1 - Construct a Process Relationship Map
- Task 2 - Complete an IT Application Profile (Optional)
- Task 3 - Construct a Function Relationship Map
- Task 4 - Develop a Stakeholder Profile
- Task 5 - Determine Project Risks and Countermeasures
- Task 6 - Determine Project Constraints and Assumptions
- Task 7 - Validate Findings
- Step 6 - Project Teams Defined »
- Step 7 - Project Plan Developed »
- Sub-Process C - Project Approved »
- Toolkit for Phase 1 - DEFINE (Project Definition)
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Sub-Process A - Project Launched
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Phase 2A - IS (Process Analysis)
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- Sub-Process D - PIP Initiated »
- Sub-Process E - IS Data Collected »
- Sub-Process F - IS Process Validated »
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Sub-Process G - SHOULD Concept Developed
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- Step 16 - SHOULD Concept Session Planned »
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Step 17 - SHOULD Concept Session Conducted
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- Task 1 - Conduct SHOULD Concept Session Orientation
- Task 2 - Review OSA Findings and Discuss Implication
- Task 3 - Complete Stakeholder Analysis
- Task 4 - Discuss Roles and Responsibilities for Driving Change
- Task 5 - Determine Design Specifications
- Task 6 - Draft SHOULD Organization Profile
- Task 7 - Determine Process Assumptions
- Task 8 - Develop "Could-Be" Designs
- Task 9 - Review Team Effectiveness
- Task 10 - Draft Presentation Plan
- Sub-Process H - IS Findings Reviewed »
- Toolkit for Phase 2A - IS (Process Design)
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Phase 2B - SHOULD (Process Design)
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- Sub-Process I - SHOULD Phase Initiated »
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Sub-Process J - SHOULD Process Designed
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- Step 23 - Sub-Processes and Metrics Identified »
- Step 24 - Sub-Processes Designed »
- Step 25 - Cross-Functional Role/Responsibility Matrix Developed »
- Step 26 - Cross-Functional SHOULD Process Map Developed and Tested »
- Step 27 - SHOULD Design and Recommendations Previewed and Implementation Discussed »
- Step 28 - Recommendations Developed and Clustered »
- Sub-Process K - High-Level Implementation Strategies and Plan Developed »
- Sub-Process L - SHOULD Recommendations, Implementation Strategies and High-Level Plan Approved »
- Sub-Process M - Implementation Scoped »
- Toolkit for Phase 2B - SHOULD (Process Design)
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Communication
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- Sub-Process A - Communication for Project Definition »
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Sub-Process B - Communication for Process Analysis
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Step 6 - Project Kickoff held
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- Task 1 - Participate in Design Team Kickoff
- Task 2 - Conduct Project Identity Session (Optional)
- Task 3 - Prepare for Communication Team Kickoff
- Task 4 - Conduct Communication Team Kickoff
- Task 5 - Draft and Develop Delivery Vehicles for Project Kickoff Announcement
- Task 6 - Deliver Project Kickoff Announcement
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Step 7 - IS Phase Messages and Delivery Vehicles Developed
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- Task 1 - Draft Messages for IS Phase
- Task 2 - Develop Delivery Vehicles for IS Phase
- Task 3 - Determine Quality Assurance Process for Communication Deliverables
- Task 4 - Perform Quality Assurance Check
- Task 5 - Coach Individuals Responsible for Delivering Communication
- Task 6 - Begin Project Web Site/Intranet Site Development (Optional)
- Step 8 - IS Phase Communication Messages Delivered »
- Step 9 - Communication Performance Reviewed »
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Step 6 - Project Kickoff held
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Sub-Process C - Communication for Process Design
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- Step 10 - IS Phase Outcomes and SHOULD Phase Initiation Announced »
- Step 11 - Communication Plan and Team Reviewed and Updated »
- Step 12 - SHOULD Phase Messages and Delivery Vehicles Developed »
- Step 13 - SHOULD Phase Communication Messages Delivered »
- Step 14 - Implementation Phase Communication Plan and Core Message Drafted »
- Step 15 - Communication Performance Reviewed »
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Sub-Process D - Communication for Process Implementation
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- Step 16 - SHOULD Phase Outcomes and Implementation Phase Announced »
- Step 17 - Implementation Communication Team Defined and Validated »
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Step 18 - Implementation Communication Team Kicked-Off
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- Task 1 - Participate in Implementation Team Kickoff
- Task 2 - Prepare for Implementation Communication Team Kickoff
- Task 3 - Conduct Implementation Communication Team Kickoff
- Task 4 - Draft and Develop Delivery Vehicles for Implementation Kickoff Announcement
- Task 5 - Deliver Implementation Kickoff Announcement
- Step 19 - Implementation Communication Plan and Core Message Finalized »
- Step 20 - Implementation Phase Messages and Delivery Vehicles Developed »
- Step 21 - Implementation Phase Communication Messages Delivered »
- Step 22 - Communication Performance Reviewed »
- Step 23 - Lessons Learned Documented and Communication Project Library Completed »
- User Bookmarks
Toolkit for Phase 2A - IS (Process Analysis)
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